Privacy Policy

 

Privacy Policy

Effective Date: 01/05/2026
Company Name: Computingpool Enterprises

At Computingpool Enterprises we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website or use our IT services.

This policy is prepared keeping in mind general privacy principles and India’s Digital Personal Data Protection Act, 2023, which governs the processing of digital personal data in India.

1. Information We Collect
We may collect the following types of information:

Personal Information

Name

Email address

Phone number

Company name

Address

Billing details

Any information submitted through contact forms, enquiry forms, or service request forms

Technical Information

IP address

Browser type

Device information

Operating system

Website usage data

Cookies and tracking data

Service-Related Information

Project requirements

Business documents shared for IT services

Login credentials or access details, only when required for project work

Communication records related to support or service delivery

2. How We Use Your Information
We may use your information for the following purposes:

To provide website design, software development, digital marketing, hosting, maintenance, or other IT services

To respond to enquiries and service requests

To prepare proposals, quotations, and invoices

To communicate project updates

To provide customer support

To improve our website and services

To send important notices or service-related communications

To comply with legal and regulatory requirements

To prevent fraud, misuse, or unauthorized access

3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and understand visitor behavior.

You may disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

4. Sharing of Information
We do not sell or rent your personal information.

We may share your information only when necessary with:

Employees or team members involved in your project

Hosting providers, payment gateways, software tools, or third-party service providers

Legal or regulatory authorities, if required by law

Business partners or subcontractors, only for service delivery and under confidentiality obligations

5. Data Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

These measures may include:

Secure servers

Password-protected systems

Limited access to personal data

SSL encryption where applicable

Regular monitoring of systems

Confidentiality obligations for staff and service providers

However, no method of online transmission or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Data Retention
We retain your personal information only for as long as necessary to:

Provide our services

Complete business or project requirements

Maintain records for accounting, tax, legal, or compliance purposes

Resolve disputes

Enforce agreements

Once the information is no longer required, we may delete, anonymize, or securely store it as per applicable requirements.

7. Your Rights
Subject to applicable law, you may have the right to:

Request access to your personal information

Request correction of inaccurate information

Request deletion of your personal information

Withdraw consent where processing is based on consent

Raise a complaint regarding misuse of your data

To exercise these rights, you may contact us at computingpoolenterprises@gmail.com.

8. Third-Party Links
Our website may contain links to third-party websites, tools, or platforms. We are not responsible for the privacy practices, content, or security of such third-party websites.

We recommend that you read the privacy policies of those websites before sharing any personal information.

 

9. Contact Us
For any questions regarding this Refund Policy, please contact us:

Email: computingpoolenterprises@gmail.com